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Welcome to the RIDEWAY Express, Inc. Privacy Policy page! We value your trust and are committed to protecting your personal information. This policy explains the types of data we collect, the reasons for collecting it, and how we use it to enhance your experience with our services. By understanding our practices, you can make informed decisions about your data. We aim to be transparent and straightforward in our approach.
As a customer, you have the right to access, correct, and delete your personal data. You can exercise these rights by sending a written request to us at any time. We implement stringent measures to protect your data from unauthorized access, alteration, or destruction. However, please be aware that no internet-based system is entirely risk-free, and we cannot control all potential risks associated with internet usage. Additionally, our site may contain links to external websites, which are not governed by this privacy policy, and we are not responsible for their content or privacy practices.
You can view and edit your personal data online for many of our services. We provide options for you to control how we collect and use your data, including the ability to opt out of promotional communications via email, SMS, postal mail, and telephone. To manage these preferences, you can follow the instructions in the communications you receive or use the Company Promotional Communications Manager. Note that these preferences do not apply to mandatory service communications that are essential to our services.
We collect various types of data to operate effectively and provide the best possible service. This includes data you provide directly, such as account creation details, and data collected through your interactions with our services, such as usage statistics and error reports. We may also obtain data from third-party sources to supplement our records. The specific data we collect depends on the services and features you use.
We use the collected data for several key purposes: to operate our business, enhance and personalize our services, send communications, and display advertising. We combine data from different sources to provide a seamless experience, but we implement safeguards to protect your privacy. For example, we store unauthenticated data separately from personally identifiable information.
We share your personal data only with your explicit consent or when necessary to facilitate transactions and deliver the services you have requested. This may involve disclosing information to our carefully selected third-party vendors and affiliates, who are contractually bound to adhere to our stringent privacy and security standards. In the context of corporate transactions, such as mergers or acquisitions, your data may be appropriately disclosed. Additionally, to comply with regulatory requirements, we share specific information with the Department of Transportation (DOT) and other relevant authorities. For pre-employment screening or when you apply to join us as an owner-operator, we may also share your information with trusted third-party providers—including MVR, PSP, and HireRight—to verify your credentials and driving history.
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.
In addition to sharing information with the Department of Transportation (DOT) and other relevant authorities, we may be required to disclose certain operational and safety data to regulatory agencies overseeing the transportation industry. This includes, but is not limited to, data shared with the Federal Motor Carrier Safety Administration (FMCSA), state transportation agencies, and other governmental bodies responsible for ensuring compliance with trucking regulations. The information provided may encompass driver records, vehicle inspection reports, telematics data, and other details necessary to meet legal and safety requirements. All disclosures are conducted in strict accordance with applicable laws and regulations, ensuring that your data is handled securely and with the utmost care.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website and will be effective immediately upon publication. Your continued use of our services after any updates constitutes your acceptance of the revised policy. We encourage you to review this policy periodically to stay informed of any modifications.